Cookie Policy

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows your browser to be recognised for the duration of the cookie's validity and certain information to be stored.

2. Types of Cookies Used

On the BSYS Platform, we use the following categories of cookies:

• Strictly necessary cookies : essential for the technical operation of the Platform (login, session, security).
• Functional cookies : improve the user experience by remembering your preferences (language, interface).
• Analytical cookies : help us understand how users interact with the Platform (traffic, browsing journeys).
• Marketing cookies : allow personalisation of advertisements and measurement of their effectiveness.

3. Purposes of Cookies

We use cookies to:

• Ensure security and authentication;
• Remember your session and preferences;
• Analyse our audience and improve our services;
• Personalise content and offers;
• Measure the effectiveness of our marketing campaigns.

4. Cookie Management

On your first visit to our Platform, a banner informs you about the use of cookies and allows you to set your preferences.

You can modify your choices at any time:

• Via our cookie management module : accessible at the bottom of the page.
• Via your browser settings : you can configure your browser to block or delete cookies.

Warning: blocking strictly necessary cookies may prevent the Platform from functioning properly.

5. Third-Party Cookies

We use third-party services that may place their own cookies:

• Google Analytics : audience measurement (anonymised data).
• Stripe / CMI : secure payment solution.
• Intercom / Zendesk : customer support.

These third parties are responsible for their own cookies. We invite you to consult their respective privacy policies.

6. Retention Period

Cookies are retained for a maximum period of 13 months in accordance with CNIL and CNDP recommendations. After this period, your consent is renewed.

Session cookies are deleted when the browser is closed. Persistent cookies are retained according to their own lifespan (generally 6 to 12 months).