1. Introduction
This Privacy Policy describes how NGB Group ("BSYS", "we", "our") collects, uses, shares and protects the personal information of our users and clients in connection with the use of the BSYS Platform.
We attach particular importance to the protection of your personal data and undertake to process it in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
2. Data Controller
The data controller is:
NGB Group
123 Boulevard Mohammed V
20000 Casablanca, Morocco
Email : bsys@ngbsgroup.com
3. Data Collected
We collect the following categories of data:
- Identification data : full name, company name, tax number, email address, phone number.
- Connection data : IP address, access logs, browsing history.
- Billing data : bank details (handled by our payment provider), invoice history.
- Usage data : modules used, features activated, preferences.
- Business data : information entered in the Platform (clients, suppliers, quotes, invoices, etc.).
4. Purposes of Processing
Your data is used to:
- Manage your account and subscription;
- Provide and improve the Platform;
- Provide customer support and respond to your requests;
- Invoice services and collect payments;
- Ensure the security of the Platform and prevent fraud;
- Comply with our legal and regulatory obligations;
- Keep you informed of service updates (with your consent).
5. Legal Basis
We process your personal data on the following legal bases:
- Contract performance : for managing your subscription and providing services.
- Consent : for marketing communications and the use of certain cookies.
- Legal obligation : for billing and retention of accounting data.
- Legitimate interest : for the continuous improvement of the Platform and security.
6. Data Recipients
Your data is accessible by:
- BSYS internal teams (support, technical, commercial);
- Our technical subcontractors (hosting provider, payment processor, analytics tools);
- Legal and administrative authorities, upon lawful request.
We do not sell or rent your personal data to third parties.
7. International Data Transfers
Your data is hosted on servers located in the European Union. International transfers may occur to third countries in connection with the use of SaaS tools, with appropriate safeguards (standard contractual clauses).
8. Data Retention Period
Data is retained as follows:
- Account data : until cancellation of subscription, then 5 years for evidentiary purposes.
- Billing data : 10 years in accordance with tax obligations.
- Connection data : 12 months.
- Marketing data : until withdrawal of consent.
9. Rights of Data Subjects
In accordance with Law 09-08, you have the following rights:
- Right of access : obtain confirmation that your data is being processed and access it.
- Right of rectification : have your inaccurate data corrected.
- Right to erasure : request the deletion of your data (subject to legal obligations).
- Right to object : object to the processing of your data.
- Right to restriction : request the freezing of the use of your data.
- Right to portability : receive your data in a structured format.
To exercise these rights, contact us at bsys@ngbsgroup.com. We respond within a maximum period of one month.
10. Security
BSYS implements appropriate technical and organisational measures to protect your data against loss, alteration, unauthorised access or destruction:
- Data encryption in transit (HTTPS) and at rest;
- Strict access controls;
- Regular backups;
- Security monitoring and audit.
11. Cookies
Our Platform uses cookies to improve your experience, analyse traffic and personalise content. You can manage your preferences via our Cookie Policy or your browser settings.
12. Amendments
We may modify this Privacy Policy at any time. Changes take effect upon publication on the Platform. In the event of a substantial change, we will notify you by email.
13. Contact
For any questions regarding the protection of your personal data, you may contact our Data Protection Officer (DPO):
Email : dpo@ngbsgroup.com
Address : NGB Group, 123 Boulevard Mohammed V, Casablanca, Morocco